**Fellow Travelers,**

I need to share a concerning experience that every traveler should know about before booking accommodations in Santorini, specifically regarding Apikia Santorini and their business practices.

### What Happened

We booked two nights at Apikia Santorini and realized our mistake within 5-10 minutes. We immediately contacted them to cancel—both online and by phone—well before any reasonable person would consider the booking “confirmed” or causing any business impact. Their response? A flat denial of our cancellation request.

### The Red Flags

**Aggressive Business Practices:**

– Zero flexibility even for immediate cancellation requests (within minutes of booking)
– Ignored multiple urgent messages requesting simple confirmation
– Applied rigid policies that contradict their stated commitment to “hospitality with love and respect”

**Poor Communication:**

– Failed to respond promptly to time-sensitive cancellation requests
– Only acknowledged our concerns after we escalated the matter
– Showed no willingness to work with customers on reasonable requests

### Why This Matters to You

Apikia Santorini advertises traditional Greek hospitality “given with love and respect,” but their actual business practices tell a very different story. This is an establishment that will take your money and refuse to work with you even in the most reasonable circumstances.

**The reality:** If you book with Apikia Santorini, understand that you are dealing with an operation that prioritizes aggressive revenue collection over customer service. Any mistake, any change in plans, any reasonable request for accommodation will likely be met with inflexibility.

**What you should know:**

– They will not honor cancellation requests regardless of timing
– Customer service appears to be an afterthought
– Their policies are applied without consideration for circumstances
– Their marketing promises do not match their business practices

### The Bottom Line

There are countless wonderful accommodations in Santorinii run by people who genuinely embody Greek hospitality. Apikia Santorini is not one of them. Their business model appears to rely on aggressive booking practices and inflexible policies that trap customers rather than serve them.

**My strong recommendation:** Look elsewhere. Santorinii has too many excellent options to risk your vacation and your money with an establishment that operates this way.

This warning comes from someone who was prepared to rebook when our schedule allowed—this isn’t about getting something for free, it’s about basic fairness and customer respect. When a business shows you who they are within the first 10 minutes of interaction, believe them.

*Shared as a public service to protect fellow travelers from unnecessary frustration and financial loss*